Change Happens!’ Navigator Program ensures that Texans in the Gulf Coast Region can access high-quality, affordable health coverage in the Federal Marketplace. The program provides Navigator services in person and remotely (online and by phone). The broad public education approach we utilize encompasses:​

• Community presentations and forums

• Out-stationed assistance locations

• Integration of consistent media and marketing messaging 

• Local Helpline Center

• Special events and various other outreach and education activities that result in successful enrollment opportunities

Navigators: 

• Provide information that is culturally and linguistically appropriate to the needs of the population being served 

• Assist any consumer seeking assistance, "no wrong door."

• Disseminate information in a fair, accurate and impartial manner 

• Offer referrals to consumer assistance programs as necessary

The Change Happens Navigator Program will continue to serve over 50 counties here in Texas with navigating health insurance in the Marketplace. We are in the 2021-2022 Special Enrollment period. For questions about health insurance in the Marketplace and all your enrollment needs, please contact a Change Happens ACA Navigator via phone: 713-374-1282 or 1-844-374-1200 or by email chnavigator2013@gmail.com.

Bilingual Navigators are available.

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The Change Happens! Navigator Program serves over 50 Southeast Texas Counties, including: Angelina, Austin, Brazoria, Chambers, Cherokee, Fort Bend, Galveston, Grimes, Hardin, Harris, Houston, Jasper, Jefferson, Liberty, Madison, Matagorda, Montgomery, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Trinity, Tyler, Walker, Waller, Washington and Wharton counties.